Category Archives: Business

The seasoned optimist’s annual letter is grimmer than most. source https://www.inc.com/ava-levinson/bill-gates-warning-the-world-went-backwards-last-year/91286618

The Grapevine, Texas, video game seller has already closed hundreds of locations in the wake of a “store portfolio optimization review.” Here’s the latest. source https://www.inc.com/fast-company-2/gamestop-closing-stores-2026-list-doomed-locations-grows/91286673

The beginning of a new year ushers in an ominous day in the NFL: Black Monday, the day when coaches are (typically) most at risk of losing their jobs. Black Monday happens the day after the regular season ends, a time when an especially harsh backward review is cast over the wins, losses, and totalContinueContinue reading “What NFL coaches could teach the wider business world”

Days after hitting the market, the new pill version of Novo Nordisk’s wildly popular weight-loss drug will be available through Amazon’s online pharmacy. Amazon joins telehealth providers, discount prescription stalwart GoodRx, and even Novo Nordisk itself in providing the novel weight-management drug for consumers who want to pay out of pocket.  With the introduction ofContinueContinue reading “Wegovy just became available in an unexpected place”

When crafting vital client feedback survey questions, it’s important to focus on key metrics like Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES). These metrics help you gauge overall satisfaction and identify areas for improvement. Furthermore, open-ended questions can provide deeper insights. Tailoring your questions to different client segments guaranteesContinueContinue reading “Essential Client Feedback Survey Questions to Ask”