Tag Archives: Leadership

My grandmother has been blind for half of her life. She doesn’t “look blind,” meaning there is no outward clue for a sighted person to realize that she cannot see instantly.  My grandmother, with her movie star looks, usually does not use her white cane in public. Her eyes sparkle even though no light isContinueContinue reading “Seeing your way to a better speech”

If you have an unpleasant interaction at work today, try this: assume for a brief moment that the words you are hearing or reading are not the real message. Look for the real motivation behind the words. Assume positive intent. Perhaps there is nothing more below the surface. But very often the jab comes fromContinueContinue reading “Easing the pain”

When a young person chooses a career in theater, they probably don’t say, “I hope I can be an understudy.” No, they want to be a star on the main stage. Something similar happens with young boys who aspire to become big leaguers. Most realize soon enough that they will never reach the “bigs.” ThereContinueContinue reading “What backup catchers teach us about work and life”

Photo by @jontyson Each firm must have a positive working environment to succeed. Increased productivity and employee happiness can eventually result in improved business outcomes. Active listening is a critical skill that managers and leaders should exercise to foster a positive work environment.Engaging employees entirely and taking the time to comprehend their issues, thoughts, andContinueContinue reading “How to Create a Listening Culture in Your Workplace”

Have a new hire in your department? Within 45 days, that employee will either become a raving fan of your organization or resign. Regrettably, a significant percentage of newly minted workers choose the latter. You can avoid this issue and retain as many great people as possible if you improve your managerial skills. Make noContinueContinue reading “How not to lose an employee in 45 days”