Category Archives: Business

For as long as people have been using AI to churn out text, other people have been coming up with “tells” that something was written by AI. Sometimes it’s punctuation that comes under suspicion. (The em dash is generally considered the shadiest.) Other times it’s words that robot writers seem to love and overuse.  But what if the biggest giveawayContinueContinue reading “The structure of this sentence is a dead giveaway that AI wrote it”

Conflict in the workplace can stem from various sources, such as poor communication, unclear job expectations, and differing work habits. These issues often lead to misconceptions and tensions among employees. Addressing these conflicts effectively is vital for maintaining a productive environment. By implementing strategies like open communication and team-building initiatives, organizations can encourage collaboration. ComprehendingContinueContinue reading “What Causes Conflict in the Workplace and How Can Conflict Resolution Be Achieved?”

Customer returns management is a critical process for retailers, particularly in the e-commerce sector. It involves handling return requests, processing refunds or replacements, and analyzing returns data. Effective management not just streamlines operations but additionally boosts customer satisfaction and loyalty. Comprehending this process can greatly influence a retailer’s profitability and overall success. As you exploreContinueContinue reading “What Is Customer Returns Management and Its Importance?”

Five steps to identify the right emotional response for each moment. source https://hbr.org/2026/01/five-steps-to-identify-the-right-emotional-response-for-each-moment

Stanford’s Matt Abrahams offers practical advice for communicating clearly and calmly under pressure. source https://hbr.org/podcast/2026/01/how-to-speak-with-confidence-when-youre-put-on-the-spot