Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans. source https://www.inc.com/justin-bariso/verizon-down-customers-furious-response-lesson-every-business-emotional-intelligence/91288660
Category Archives: Business
Verizon outage update: Cause, credits, and what to know about the SOS snafu heard around the country
Yesterday, customers of Verizon Communications across the country picked up their phones only to discover that they had no service. Calls, texts, and the internet simply didn’t work. Verizon now says the underlying issue has been resolved. But just what caused it, and will Verizon compensate customers for the outage? Here’s what you need toContinueContinue reading “Verizon outage update: Cause, credits, and what to know about the SOS snafu heard around the country”
CNBC is launching a German-language news service
CNBC is partnering with C-DACH Business News Holding GmbH to launch CNBC DACH, a German-language business and financial news service covering Germany, Austria, and Switzerland. CNBC DACH plans to deliver content across television, digital platforms, social media, live events and print, including a dedicated TV channel with localized feeds and original reporting from the region.ContinueContinue reading “CNBC is launching a German-language news service”
Why Keeping Up with Change Feels Harder Than Ever
Four factors explain why this era of constant upheaval is pushing leaders to their limits—and what they need to do differently. source https://hbr.org/2026/01/why-keeping-up-with-change-feels-harder-than-ever
Is Your Lunch Break Now Run by AI? How Corporate-Mandated Wellness Is a Slippery Slope to Mandatory Meal Plans
With 87% of companies already tracking employee wellness data and AI layoffs creating desperate workers, this dystopian scenario might be closer than you think. source https://www.entrepreneur.com/leadership/is-ai-the-future-of-workplace-wellness/499627
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