Category Archives: Business

At a time when customer service expectations are at an all-time high, Zendesk recently announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) aimed at transforming contact center operations with advanced AI integration. Small business owners should pay close attention to this partnership, as the initiatives unveiled may have a profound impact onContinueContinue reading “Zendesk Teams Up with AWS to Revolutionize AI-Driven Contact Centers”

The haircare company fell prey to a sophisticated cargo heist. Here’s how the thieves did it and what your company needs to watch out for. source https://www.inc.com/maria-jose-gutierrez-chavez/the-shocking-heist-that-cost-glimmr-1-million-in-merchandise/91282142

The U.S. auto safety regulator said on Wednesday it has opened a defect investigation into Tesla Model 3 compact sedans over concerns that emergency door release controls may not be easily accessible or clearly identifiable in an emergency. The Office of Defects Investigation said the probe covers an estimated 179,071 model year 2022 vehicles. TheContinueContinue reading “Tesla’s Model 3 emergency door release controls are being investigated”

Artificial Intelligence is changing how businesses operate. Emotional Intelligence is still what makes them succeed. source https://www.entrepreneur.com/leadership/ai-wont-fix-your-people-problems-heres-what-im/500351

It may be a very Merry Christmas for one lucky Powerball winner. The Christmas Eve Powerball jackpot is accumulating like a snowball tumbling down an epic sledding hill. The total is now so large, it’s a number rarely attainable even for high-stakes gamblers. The prize has continued to grow after five drawings worth at leastContinueContinue reading “Powerball’s Christmas Eve jackpot tops $1.7B—but here’s what you’d actually get”