The surprising ways AI could reduce bias at work

Although there is no shortage of AI enthusiasts, the general public remains uneasy about artificial intelligence. Two concerns dominate the conversation, both amplified by popular and business media. The first is AI’s capacity to automate work, fueling widespread FOBO, or fear of becoming obsolete. The second is AI’s tendency to reproduce or even exacerbate humanContinueContinue reading “The surprising ways AI could reduce bias at work”

Roblox is trying to stop U.S. adults from talking to kids on its platform

Roblox, a gaming app used by nearly half of the entire U.S. population of under-16s, has rolled out a new mandatory safety feature to put a stop to children communicating with adults on the platform. Starting on January 7, players in the U.S. were required to submit to facial age estimation via the app toContinueContinue reading “Roblox is trying to stop U.S. adults from talking to kids on its platform”

What Is the Ideal Format for a Customer Satisfaction Index?

When considering the ideal format for a Customer Satisfaction Index (CSI), it’s essential to recognize the balance between quantitative and qualitative data. A well-structured survey should include clear, concise questions that target various aspects of customer experience. Furthermore, incorporating weighted scores for key attributes can improve the analysis. Comprehending how to effectively collect and interpretContinueContinue reading “What Is the Ideal Format for a Customer Satisfaction Index?”

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