Author Archives: Veterans Support Syndicate

The coffee giant is shuttering roughly 400 locations nationwide, concentrated in major cities, as part of CEO Brian Niccol’s $1 billion restructuring plan. source https://www.entrepreneur.com/business-news/starbucks-shutters-400-stores-in-major-cities-nationwide/501416

A conversation with author Tim Elmore on leading the workforce’s newest entrants. source https://hbr.org/podcast/2025/12/how-to-manage-and-motivate-gen-z

A veteran jazz ensemble announced on Monday it was canceling its New Year’s Eve performances at the Kennedy Center, the latest group to withdraw from the Washington arts institution after it was renamed to include U.S. President Donald Trump. “Jazz was born from struggle and from a relentless insistence on freedom: freedom of thought, ofContinueContinue reading “Trump name change at D.C.’s Kennedy Center is causing New Year’s Eve boycotts”

Salesforce, recognized as the world’s leading AI CRM provider, has announced its intent to acquire Qualified, a prominent name in agentic AI marketing solutions. This strategic move is set to enhance Salesforce’s offerings, particularly for small businesses eager to optimize their marketing and sales processes. Qualified specializes in transforming digital experiences through its “always-on” AIContinueContinue reading “Salesforce Acquires Qualified to Enhance AI Marketing Solutions”

Customer service is essential for any business aiming for success. By comprehending your customers’ needs and nurturing a customer-centric culture, you set the stage for effective service. Implementing omnichannel support and investing in staff training can improve overall experiences. Furthermore, leveraging technology for personalized service and actively encouraging feedback helps refine your approach. Each strategyContinueContinue reading “7 Essential Customer Service Strategies for Success”