Author Archives: Veterans Support Syndicate

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I’ve said it before and I’m sure I’ll say it again: Our built environment contributes to a mental health crisis. The built environment as we know it—buildings and the spaces between—does direct damage to our minds. Communities developed slowly for thousands of years, but in 20th century America, the end of World War II introducedContinueContinue reading “Our built environment is exacerbating the loneliness crisis”

When Santa Claus is done delivering presents on Christmas Eve, he must get back home to the North Pole, even if it’s snowing so hard that the reindeer can’t see the way. He could use a compass, but then he has a challenge: He has to be able to find the right North Pole. ThereContinueContinue reading “How Santa (and you) can find the right North Pole, even as it keeps moving”

Costco’s latest promotional offering just dropped, but members aren’t rushing to claim it. At select warehouse club locations, members can now take home complimentary 3-pound bags of Gala apples.  The shopping warehouse’s unique business model, wherein membership fees contribute largely to its revenue, means that it focuses on plugging its membership more than advertising specific products. Costco putsContinueContinue reading “Costco’s newest membership perk isn’t impressing its customers”

As the year winds down, many leaders find themselves in a familiar ritual: closing the books, reviewing revenue targets, and drafting ambitious financial goals for the year ahead. These practices are important. But after years of designing teams and advising organizations at different stages of growth, I’ve come to believe that the most valuable year-endContinueContinue reading “The most important year-end metrics aren’t on your balance sheet”