A Guide to Handling Customer Complaints & Inquiries

A Guide to Handling Customer Complaints & Inquiries

Complaints and inquiries are a certainty for any business. Whether they’re made with the vendor delivering your products or services, the staff member who assisted a customer, or even directly with yourself as the business owner, it’s important that you deal with complaints and inquiries appropriately.

Even the best businesses will experience unhappy customers. When that happens, it’s important to remember that complaints can often be your most valuable tool for improving your business by finding out what’s wrong, how others perceive you, and what you can do to keep them loyal.

👁️👉🏾 https://nancy-rubin.com/2023/01/06/a-guide-to-handling-customer-complaints-inquiries/

Source: veteran-owned