We know that people don’t like change.
Which is why employees, and often leadership, resist when a company tries to improve its ethics and compliance program. “Our learning modules have always consisted of 40-minutes videos with real actors. Don’t change that.”
So meaningful change typically happens only after a crisis. A crisis that perhaps was occasioned by the prior resistance to change.
SOURCE: https://yantougas.com/2024/03/18/crisis-and-change/ https://yantougas.com
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